This training manual equips professionals working with adolescents to effectively utilize narrative mediation in resolving conflict stemming from trauma. Developed by experts in conflict resolution, the manual offers a comprehensive 20-hour curriculum that delves into the core principles of narrative mediation and its unique applicability to youth.

This document proposes a Conflict Management System (CMS) for the World Health Organization (WHO) to address the challenges of managing Public Health Emergencies of International Concern (PHEICs), such as the COVID-19 pandemic.